Security Alarm
Reliable business security, managed your way
Surety Business delivers Alarm.com-powered intrusion protection with clear controls, instant alerts, and flexible user management—without the limitations or lock-in of traditional security companies.
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Complete control
Arm, disarm, and cancel false alarms quickly from the app or web dashboard.
Easy management
Manage user codes by role, schedule access, and track activity for accountability.
Actionable alerts
Get instant notifications and detailed reports so you always know what happened and when.
Advanced security features
Panic & duress codes
Silent panic buttons and duress codes alert the monitoring station without triggering audible alarms. If an employee is forced to disarm under threat, a special code sends a silent distress signal while appearing to operate normally.
- Silent panic alerts via app or keyfob
- Duress code triggers silent alarm on disarm
- Critical for robbery and threat situations
Two-way voice
Monitoring operators can listen and speak through your security panel during an alarm event. They can verify false alarms, provide instructions during emergencies, or challenge intruders directly.
- Verify alarms before dispatch
- Provide emergency instructions
- Reduce false alarm fines
Cellular + internet dual-path
Your alarm signals are sent over both cellular and internet connections simultaneously. If one path fails or is cut, the other ensures your signals get through to the monitoring station.
- Redundant communication paths
- Protection against line cutting
- Works during internet outages
Crash & smash protection
If an intruder destroys your panel before disarming, the monitoring station is still alerted. Signals are sent the moment a sensor triggers—before the entry delay expires—so help is dispatched even if the panel is destroyed.
- Signal sent before entry delay
- Panel destruction triggers alarm
- Professional monitoring dispatch
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Plans
Security Alarm, Energy & Automation Plans
Choose the plan that matches your operational needs, from core intrusion monitoring to full automation and energy management.
Business Alarm
Core Security- Intrusion Detection
- Scheduled Arm/Disarm & Auto Re-Arming
- Commercial Activity Reports with Business Insights
- Open/Close Event Notifications & Scenes
- Enterprise Dashboard for Multiple Locations
- Unexpected Activity Alerts
- 6-Hour Security Panel Supervision
- Mobile & Website User Code Management
Business Plus
RecommendedEverything in Business Alarm, plus:
- Temperature & Humidity Monitoring
- Energy Management & Automation (Thermostat, Smart Locks, Lights)
- 1-Hour Security Panel Supervision
- Inactivity Alerts
- Image Sensor Support
- Advanced Scene Control (e.g., Arm System, Lock Doors, Adjust Thermostat)
Commercial fire alarm monitoring is not included with Surety Business security alarm plans.
Available add-ons
Add to monthly plan priceAdd video coverage to monitor entrances, sales floors, and critical areas.
Add proactive alerts and deterrence features on supported cameras.
Manage doors, schedules, and credentials with detailed activity logs.
Trigger quick alerts for staff assistance or emergencies.
Add vehicle tracking, driver behavior monitoring, and operational reporting.
Add wellness monitoring for safety checks and care workflows.
Security Alarm Equipment
Professional-grade hardware built for business
Start with a modern control panel and add sensors that match your building layout, operations, and risk profile.
IQ Panel 4
All-in-one touch panel with smart automation support, secure wireless sensors, and fast app control.
IQ Pro
Commercial-grade panel designed for larger businesses with advanced integrations and expanded capacity.
To order equipment, you'll be taken to SuretyHome.com. This is a temporary solution until equipment ordering is added to the Surety Business website.
Get More Equipment on SuretyHome.comBusiness Intelligence
Commercial Activity Reports
Commercial Activity Reports give you detailed visibility into your business operations through automated tracking and analysis. See exactly when your locations open and close, who accessed the system, and identify patterns that could indicate problems.
Open/close reports
Track when each location opens and closes compared to scheduled hours. Identify late openings, early closures, and locations that forget to arm.
User activity tracking
See which employees armed or disarmed the system, when they did it, and from where. Every code entry is logged with timestamps for accountability.
Business Insights analytics
Visualize trends across locations with charts and summaries. Identify outliers, compare performance, and spot operational issues before they become problems.
Schedule compliance
Set expected open/close windows and get alerts when locations deviate. Ensure stores open on time and no one forgets to lock up at night.
Unexpected activity alerts
Get notified when the system is disarmed outside normal hours or when unusual patterns are detected. Know immediately if someone accesses a closed location.
Scheduled reports
Automatically receive daily, weekly, or monthly reports via email. Keep stakeholders informed without logging into the dashboard.