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Gunshot Detection

Faster awareness, faster response

Gunshot detection adds an additional layer of incident awareness for businesses in higher-risk environments. Surety Business offers SDS by Alarm.com, the most proven indoor gunshot detection system available, and the only one to hold the highest level of U.S. Department of Homeland Security SAFETY Act Certification.

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Acoustic detection

Dual-sensor detection

Each sensor combines a microphone that listens for the acoustic blast with an infrared sensor that detects the muzzle flash. Both must trigger simultaneously, dramatically reducing false alarms compared to acoustic-only systems.

Immediate alerting

Immediate alerting

Gunfire is detected in 0.5 seconds. Alerts go out instantly to designated contacts and can trigger automated responses like lockdowns. Alerts go out faster than anyone could dial 911.

Integrated response

Integrated response

Detection events integrate with your security system for coordinated response: triggering video recording, access lockdowns, and professional monitoring dispatch.

SDS gunshot detection sensor mounted on wall near stairwell displaying Shot Detected alert

Why SDS by Alarm.com

0.5 sec

Detection speed

Gunfire identified and alerts sent in half a second. Competing solutions typically take several seconds to detect and alert.

99.99%

Accuracy

Fewer than 1 false alert per 5 million service hours. SDS leads the industry in accuracy. Lower-cost acoustic-only systems sacrifice this for a lower price point.

DHS

SAFETY Act Certified

The only indoor gunshot detection system with the highest level of U.S. Department of Homeland Security SAFETY Act Certification.

PoE + Dual

Highest reliability

Power over Ethernet for permanent, reliable power. Dual-path communication uses cellular and broadband simultaneously, so alerts go out even if your internet is down.

Why dual-sensor detection changes the response equation

The standard timeline in an active shooter event runs like this: shots are fired, surviving witnesses call 911 if they can, dispatch verifies the call, and officers are deployed. FBI active shooter studies consistently document that these events unfold and typically end within minutes, often within seconds of the first shot. Every second between that first shot and the moment your building begins its response is a second during which people are making decisions without information. SDS collapses that gap, identifying the event in under a second and triggering your configured response automatically before anyone has dialed a phone.

Illustration visualizing the infrared and acoustic signals simultaneously detected by the SDS dual-technology sensor

Traditional security infrastructure records and documents incidents but doesn't accelerate the response. A camera feed requires someone to be watching it. A panic button requires someone to reach it. Shooter detection requires nothing from the people in the building at the moment of the event. Each sensor combines a microphone listening for the acoustic blast with an infrared sensor looking for the heat signature of a muzzle flash, and both must trigger simultaneously to generate an alert. That dual-confirmation is what produces the system's greater than 99% accuracy rate and near-elimination of false alarms. Acoustic-only systems are tripped by a car backfire through an open loading dock door, a heavy dropped object, or a slammed dumpster lid. Those sounds have the acoustic profile of a gunshot but no muzzle flash. A camera strobe or heat source has infrared signal but no acoustic event. Only an actual gunshot produces both at once, which is why false alarms with SDS are exceptionally rare. Each sensor covers 2,500 square feet without requiring direct line-of-sight to the event.

For businesses in higher-risk environments, the liability question is increasingly relevant. Property owners and employers have a duty of care obligation to provide a reasonably safe environment, and documented investment in appropriate safety infrastructure matters when incidents are reviewed by insurers, regulators, and in litigation. A business with gunshot detection, automated lockdown procedures, and a documented emergency response plan is in a materially different position than one that relied on witnesses calling 911. This technology complements staff training and emergency procedures, not replaces them. But "we had the technology and the training" is a meaningfully different position than "we had the training."

Total cost of ownership

The gunshot detection market breaks into two technology categories: acoustic-only systems and dual-technology systems that combine acoustic with infrared muzzle flash detection. Dual-tech solutions deliver meaningfully higher accuracy, but they come in two very different commercial models. Most are sold as a subscription (OpEx), where you pay a recurring per-sensor fee for as long as you use the system. SDS by Alarm.com is a purchase-based solution (CapEx): you buy the hardware once and pay only for monitoring. Over a five-year period, SDS from Surety Business delivers dual-tech accuracy at a much lower cost than leading subscription-based alternatives.

Detection technology
Acoustic-onlyAcoustic only
Dual-tech sub.Dual acoustic + IR
SDS by Alarm.comDual acoustic + IR
Accuracy
Acoustic-onlyLower, false alarms common
Dual-tech sub.High
SDS by Alarm.com99.99% industry-leading
Hardware cost
Acoustic-onlyLower upfront
Dual-tech sub.Included in subscription
SDS by Alarm.comOne-time purchase. You own it.
Ongoing fees
Acoustic-onlyMonitoring only
Dual-tech sub.Per-sensor monthly subscription
SDS by Alarm.comMonitoring only, no per-sensor fees
DHS SAFETY Act Certified
Acoustic-onlyNo
Dual-tech sub.No
SDS by Alarm.comYes, highest level
5-year TCO
Acoustic-onlyLow cost, lower protection
Dual-tech sub.Compounds indefinitely
SDS by Alarm.comLess than half of subscription-based alternatives

Key capabilities

Rapid incident identification

  • Identifies gunfire in 0.5 seconds
  • 99.99% accuracy, fewer than 1 false alert per 5 million service hours
  • Dual acoustic + infrared muzzle flash confirmation
  • Each sensor covers up to 2,500 sq ft indoors

Automated workflows

  • Trigger video recording on detection
  • Automatic door lockdown capabilities
  • Mass notification integration
  • Professional monitoring dispatch

Platform integration

  • Works with Surety Business security systems
  • Events visible in unified dashboard
  • Correlate with video footage
  • Historical event logging

Easy installation

  • Self-install with clear instructions
  • Integrates with your existing security system
  • No professional installer required
  • Support team available if you need help

Designed for sensitive environments

Gunshot detection is particularly valuable for houses of worship, retail stores, restaurants and bars, hotels, auto dealerships, and office buildings where rapid incident awareness can save lives.

This technology complements comprehensive security planning, training, and emergency procedures.

Part of a complete security solution

Gunshot detection works best as part of an integrated security approach. Combine it with intrusion detection, video surveillance, and access control for comprehensive protection.

Get started with gunshot detection

SDS works as a stand-alone gunshot detection system or as part of a complete Surety Business security setup. Send us a message and our team will help you get started, or answer any questions you have.

FAQ

Common questions

What do I need to get started?
You need sensors, a handheld tester, and a cellular connector for dual-path communication. The SDS starter kit includes 2 sensors, the tester, and the cellular connector. That covers everything you need to get up and running. After that, you can add individual sensors as needed to cover more of your space.
How many sensors does my business need?
Each SDS sensor covers up to 2,500 square feet of indoor space without requiring direct line-of-sight to the event. For most small and mid-sized businesses, a handful of strategically placed sensors provides full coverage. Contact Surety support and we can help you plan the right sensor layout for your space.
Does the sensor record audio?
No. The SDS sensor detects the acoustic signature of a gunshot but does not record, store, or transmit audio. There is no audio surveillance capability. The sensor is purely an event detector, not a listening device.
What happens when a gunshot is detected?
Within 0.5 seconds of detection, alerts are sent to your designated contacts via the Alarm.com app and SMS. Your configured automations trigger immediately, including video recording, door lockdowns, and mass notifications. If you have professional monitoring, the monitoring center is notified simultaneously and can dispatch emergency services.
Does gunshot detection work with my existing security system?
Yes. SDS sensors integrate directly with your existing Surety Business security system. Events appear in your unified Alarm.com dashboard alongside your other security sensors and cameras. SDS also works as a stand-alone gunshot detection system. A security alarm system is not required.
What is the difference between SDS and acoustic-only gunshot detection?
Acoustic-only systems detect the sound of a gunshot but cannot distinguish it from other loud sounds. A car backfire, a heavy object dropped on a hard floor, or a slammed dumpster lid can all trigger false alerts. SDS uses dual-technology detection: acoustic detection combined with infrared muzzle flash detection. Both must trigger simultaneously for a confirmed detection. This dual-confirmation is what produces the system's 99.99% accuracy rate and fewer than 1 false alert per 5 million service hours.
How often should I test my gunshot detection sensors?
SDS recommends testing each sensor with the handheld tester at least once per year. The tester comes included with the starter kit. Some users choose to test as often as every 6 months for added peace of mind.
Are grants available to help cover the cost of gunshot detection?
Yes, depending on your organization type. K-12 schools (public and private) are the primary target for gunshot detection grant programs, and SDS offers an additional hardware rebate of approximately 15% for qualifying K-12 institutions on top of grant support. Nonprofit organizations with 501(c)(3) status, including houses of worship, cultural centers, and community or youth-focused nonprofits, may qualify through the Nonprofit Security Grant Program (NSGP). Other entities such as local government buildings, law enforcement agencies, and tribal organizations may qualify depending on the specific grant program. Commonly used federal programs include the STOP School Violence Program (SVPP), the Preparing for Active Shooter Situations (PASS) grant, and the NSGP. Many states also offer their own school safety or active shooter response grants. Surety and Alarm.com may be able to assist with grant applications. Contact us and we can point you in the right direction.
Is gunshot detection only for large organizations?
No. Gunshot detection is appropriate for any business or organization, regardless of size, that faces an elevated risk of a shooting incident. Small and mid-sized businesses that commonly deploy gunshot detection include convenience stores, liquor stores, pawn shops, jewelry stores, cannabis dispensaries, pharmacies, check-cashing businesses, bars and nightclubs, auto dealerships, hotels, urgent care clinics, private schools, tutoring centers, houses of worship, and office buildings. If your employees or customers could be at risk, gunshot detection is worth considering.
Does installation require a professional?
Installing SDS can be a straightforward in-house installation. You need someone who can run an ethernet cable to each sensor location and mount the sensor to the wall. That's it. The sensor is powered and communicates over that single PoE cable. Note that some jurisdictions require a licensed low-voltage contractor to run ethernet cable in a commercial building, so check your local building codes to be sure. Surety support can help you plan sensor placement and walk you through the setup.