Protect every location, day and night

A customer drops off a $3,000 wedding dress on Tuesday. She calls Friday saying it came back damaged—a stain that wasn't there before, a tear at the seam. You're certain it arrived that way. She's equally certain it didn't. Without video documentation of your receiving counter and the garment's condition on intake, there's no way to resolve this objectively. Dry cleaners hold customer property under bailee liability, which means the burden often falls on you to prove what happened. Coverage of your receiving area, cleaning plant, and garment storage isn't just protection against fraud—it's documentation that the damage was pre-existing.

Laundromats run a different security profile. Extended or 24-hour schedules with no on-site staff create vulnerability to equipment vandalism, coin vault theft, and customer conflicts that go unwitnessed. Commercial washers, dryers, and change machines represent $15,000 to $50,000 per unit in replacement costs. Coin vault theft is a recurring crime at unstaffed locations; visible cameras and monitored alarm systems are among the most effective and cost-efficient deterrents for solo operators managing multiple sites from a distance.

Dry cleaners using perchloroethylene (PERC) or other regulated solvents have an additional compliance dimension most owners don't initially consider. EPA NESHAP regulations require documentation of solvent storage and handling practices. Access control over chemical storage areas—with automatic entry logs—supports this compliance requirement and protects against theft of solvents that have real market value. For multi-location operators, remote camera access that lets you verify staff are following correct chemical handling procedures is the same capability that helps you verify operations generally: you don't need to be on-site to know what's happening.