Property Management
One dashboard for all your properties
Property managers juggle security across multiple buildings and locations. Surety Business gives you centralized control through Alarm.com's enterprise dashboard—without per-property installer visits or long-term contracts.
The operational and legal realities of managing multiple properties
A tenant moves out in October. You change the unit lock—but what about the mailroom key, the garage fob, the elevator code, and the package room she also had access to? Physical access management across a multi-unit portfolio means tracking every credential for every tenant at every location, and updating it all reliably at move-out. With physical systems, that almost never happens completely. Mobile credentials that revoke with a single tap—across every access point, at every property, simultaneously—eliminate the rekeying cost and eliminate the gap. The average commercial property manager spends thousands per year on rekeying alone; that cost goes to zero.
Contractor access coordination is the highest-frequency access management challenge most property managers face. Maintenance crews, HVAC technicians, cleaning services, and renovation contractors regularly need access to properties at hours when you can't be present. Remote unlock from your phone—without physically traveling to the property—solves this cleanly. Scheduled credentials that expire automatically after a job is complete, with an audit log showing when the contractor arrived and left, remove the need for physical key handoffs and the security gaps they create when you forget to get the key back.
Vacant unit monitoring is the risk management tool that prevents the most expensive single events property managers face. Temperature sensors in vacant units that alert you when temperatures drop near freezing can prevent pipe bursts that routinely generate $10,000 to $50,000 in water damage claims. For insurance purposes, documented environmental monitoring of vacant properties may affect your coverage terms—some carriers require evidence of monitoring as a condition of coverage for water damage in unoccupied units. Catching a freeze alert at 2am and calling a service technician is far less expensive than the remediation bill that follows a burst pipe.
Why property managers choose Surety
Centralized management
View all properties from one dashboard. Check camera feeds, manage access, and review alerts without logging into separate systems.
Remote response
Let contractors in remotely, check on maintenance issues via camera, and respond to tenant concerns without driving to the property.
Scalable costs
Add or remove properties without contract penalties. Month-to-month pricing aligns with your portfolio changes.
Solutions for property management
Access control
- Mobile credentials for tenants and staff
- Remote unlock for contractors and deliveries
- Scheduled access for cleaning crews
- Instant credential changes when tenants move
Video surveillance
- Monitor lobbies, parking areas, and common spaces
- Review footage when incidents are reported
- Share clips with tenants or authorities
- Person detection alerts for after-hours activity
Multi-location dashboard
- All properties visible in one view
- Filter alerts by property or type
- Assign property managers with limited access
- Cross-property reporting for owners
Environmental monitoring
- Water leak sensors in mechanical rooms
- Temperature monitoring for vacant units
- Freeze alerts to prevent pipe damage
- Catch issues before they become expensive
Built for portfolio flexibility
Whether you manage 3 properties or 30, Surety scales with you. Add new properties in minutes, not weeks. Your maintenance team can handle basic sensor and camera installation—no expensive installer required.